FAQs
How Can I Contact fashionmj.com Customer Support?
You may reach a Customer Service Representative at: support@fashionmj.com.
When Will My Order Ship?
After placing an order we will start production in 24 hours.
Our shipping time is 5-10 business days (Monday-Friday).
Handling time 1-2 business days (Monday-Friday).
What payment do you accept?
Once you select checkout, you will be transferred to our secure payment gateway, where you will be able to AMEX, Apple Pay, Diners Club, Discover, Facebook Pay, Google Pay, Mastercard, PayPal, Shop Pay, Venmo, Visa.
What courier do you use for shipping?
We use DHL, USPS, FedEx to delivery the products.
What is Your Returns Policy?
We want you to love your purchase, but if you are not completely satisfied we accept eligible submissions within 30 days of receipt. Exceptions are listed below. Returned items must be in their original condition, unworn, and with all tags sealed. All returns are subject to review before a refund is processed. Returned items that do not meet the above criteria or that have been damaged in transit to us may not be refunded. To know more about returns, please visit our "Refund Policy" page.
How do I place my order?
Simply choose your style on the product page, then click the "Buy It Now" button and follow the simple steps to complete your order.
How secure is my personal information?
We strictly adhere to the highest industry standards to protect your personal information when you check out and purchase from our store.
Your payment method information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the internet for processing payments. Your payment method information is only used to complete the requested transaction and is not subsequently stored.
Do you sell my personal information?
No, we never sell your personal data, because it is completely illegal. Read more about how we use your personal data in our Privacy Policy.
CONTACT INFORMATION
Email: support@fashionmj.com
Phone: (725) 285-8644